The Gold Standard Customer
Satisfaction Survey
Based on a study conducted by Market Research Solutions, Inc., a highly regarded Independent research firm commissioned to survey customers who sold gold, diamonds, estate jewelry, watches, coins and scrap gold to The Gold Standard in 2009.
Based on a mailing of 2000 customers from the past 2 years:
- 98% Customer Satisfaction Rating
- 97% of respondents would recommend The Gold Standard to a friend or relative
- 89% of respondents feel we pay top dollar for jewelry
- 91% gave a favorable rating for store appearance
- 96% were treated by courteous and professional staff
- 96% were treated with respect
By a 4 to 1 ratio, respondents say that The Gold Standard's prices are higher than those of the competition!
Those who have used other gold buying services say the service offered by The Gold Standard is significantly better than the competition - 95% say The Gold Standard's service is as good or better than the competition!
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Our Promise To You
As a family-owned business that has been in the jewelry industry for over 75 years, we are committed to providing you with an enjoyable, worry-free, hassle-free experience. We are members of the Jewelers Vigilance Committee and are licensed and insured to trade gold. We offer free FedEx shipping, insure every package, and never charge any minimum weight or "refining fees." We open and weigh your jewelry under 24 hour video surveillance, and maintain state-of-the-art scales that are calibrated and certified by the state of New York to ensure you fair and accurate payments. Best of all, we guarantee the absolute highest payout for your gold with the only 110% Highest Prices Paid Guarantee in the industry
- 100% Satisfaction
Guarantee - 110% Price Guarantee
- No Minimum Weights
- No Hidden Fees
- Cash Paid on the Spot
